Customers
User information
 Loading ...
Show article in Knowledge Base

 Solved. 2018‑01‑12  ‑ Problems reaching our VisionFlow teams by email Export knowledge base Export     SubscribeSubscribe      Show article info

Since 10:35 all email domains to our teams are reachable again. Thank you for your patience!

 

--------------------------------------------------------------------------------------------------------------------------------------------------
This Friday morning 2018-01-12  there are unfortunately some problems reaching our support, accounting and sales team via email on the domains ending with @visionflow.com and @visionproject.se as the email service provider Servage are having some problems. We are moving to another email server provider very soon to avoid these problems in the future.

 

If you need any help urgent please:

  1. submit you issue in our support center (always the best option)

  2. email us on the following addresses:
    support@visionerahq.com
    sales@visionerahq.com
    accounting@visionerahq.com

  3. or give us a call on (no extra phone support contract is needed as long as we are having these issues)
    Phone number (EU): +46 771 105000
    Phone number (US): +1 800 495 9915

 

All emails sent to @visionflow.com or @visionproject.se will be delivered to us as soon as everything is up and running again so if your issue is not urgent there is no need to be worried and we will answer you enquiry as soon as possible.

 

We apologies for the inconvienience this is causing you and are already starting to take actions on changing email service provider.


User comments
 Loading ...