How do I perform an auto-login to VisionFlow from our external portal? You have to add username and password in the URL for logon.do, as here:
If you want the users to be logged in to the support center you can use any of the following links:
- For direct access to the main/home page use this URL format: https://www.visionflow.com/SupportCenter.do?supportCenter=YOUR_SUPPORT_CENTER_CODE&username=USERNAME_HERE&password=PASSWORD_HERE
- For direct access to the issues/tickets section use this URL format: https://www.visionflow.com/ShowSupportCenterProject.do?supportCenter=YOUR_SUPPORT_CENTER_CODE&username=USERNAME_HERE&password=PASSWORD_HERE
If you want to link in from an external source, that uses the VisionFlow database, you can attach the parameter &apply_no_hash_on_passwd=true in the URL. That way VisionFlow will not add another hash when authenticating the user
SYSTEM_DOMAIN_HERE = this is the URL to the system such as www.visionflow.com or support.visionflow.com or the domain name that you use
YOUR_SUPPORT_CENTER_CODE = This is the support center hash code for the project/workspace that you want to use.