It is quite common that a start-up process looks something like the steps below.
- Customer evaluate and test VisionFlow to make sure it meets core requirements
- Discussions with Visionera to clear out any questions during evaluation. New features, changes and integration work that may be needed are also discussed.
- Decision to purchase VisionFlow is made
- Purchase is made and system is distributed to customer
- Roll-out and implementation project is discussed and plan decided upon. Features, changes and integration work that already have been identified are specified and planned.
- Application server is purchased/prepared/delivered where VisionFlow will be installed
- VisionFlow is installed, either by customer's personnel, or remotely by Visionera
- 2 - 4 workshops/meetings to discuss how VisionFlow should be configured for the customer. During this work the system is also configured together with core/expert users, such as system/process owners and project managers. Expert user training is done at the same time and a lot of questions are answered.
- Features, changes and integration work required before customer can go live is implemented, delivered and tested.
- Customer's core/expert users normally train other staff members
- Customer goes live and start using VisionFlow
- Features, changes and integration work not required before customer can go live is implemented, delivered and tested.
Sometimes an optional "Proof of Concept" (POC) step between 2 and 3 is taken to make sure that the system really can be used as intended.